Cards and prints

UK - Will be sent by Royal Mail 2nd Class within the UK (large letter to allow for packaging) 

Delivery aim: 2-3 working days

 

International - Will be sent by Royal Mail International Standard delivery service  (large letter to allow for packaging) 

Europe delivery aim: 3-5 working days and Worldwide delivery 6-7 working days​

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Paintings

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UK Mainland

The cost of sending your painting to Mainland UK by Pack & Send courier service includes VAT and the following services:-

- Collection from my door

- Professionally packing the item to provide maximum protection against shock, vibration or compaction whilst in transit

- Cover against loss and damage whilst in transit

- Road Express and delivery to your door

- The package/s will be bar-coded prior to transit in order that its movements can be tracked

- Signed for upon delivery

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The price will decrease for multiple items. 

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Arranging your own shipping within the UK or internationally

If you wish to arrange your own shipping for paintings please fill out the contact form or email me: ruthhawkins74@hotmail.com before purchasing

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International Delivery

The cost of sending your painting to an international destination by Pack & Send courier service includes the following services:  

- Collection from my door

- Professionally packing the items to provide maximum protection against shock, vibration or compaction whilst in transit

- Cover against loss and damage whilst in transit

- Completion of all consignment documentation

- Customs clearance

- Air Express and delivery to the door of your nominated address. The package will be bar-coded prior to transit in order that we can track its movements to the door where it would need to be signed for upon delivery

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The price will decrease for multiple items. 

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What is not included

For international deliveries the cost includes insurance but does not include additional charges for local taxes, inspection, duty or customs charges

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Returns Policy

If you are not happy with your purchase, you may return it with your receipt for a full refund (excluding shipping costs) providing the following condition are met:​

• You must contact me by email: ruthhawkins74@hotmail.com advising me of its return within 7 days of your order's arrival with you

• Artwork must be returned in its original packaging and undamaged 

• It must be received back to me within 10 days of the artwork’s arrival with you

• You must pay for shipping the work back to me and for the insurance of the work during transit to me

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Provided the above conditions have been met, I will arrange for a full refund of the cost of the artwork to you via your payment method. You will not be refunded for the delivery or return costs, and a refund will not be made until the work has been returned undamaged to me with your receipt of purchase.

Payments will be made promptly on the return of any goods, and in any event within a maximum of 30 days from the cancellation of the order.

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